Cancellation Policy
  • You have 48 hours from the time of booking to review the contract and cancel with a 100% refund.
  • 61 days or more to arrival, we collect a deposit of 15% of the total reservation that is non-refundable.
  • 60 days or less to arrival, only the cleaning fee and damage insurance is refundable (if you have made the final payment). We will do our best to rebook the property and if we do, you will receive a prorated refund based on the amount we were able to re-rent the property for less a 20% fee.
  • To protect against cancelations caused by certain unforeseen events, such as illness, we recommend that Guests purchase travel insurance to ensure refund of deposits paid.

These Cancellation Terms are for a direct booking with Urelax Vacation Rentals. If you made your reservation through a third party platform such as Homeaway, VRBO, Tripadvisor, AirBNB, Booking.com, or similar your reservation is subject to the cancellation terms provided in your rental agreement at time of booking.