Cancellation Policy
  • Reservations made over the phone have 48 hours from time of booking to review the contract and cancel with 100% refund.
  • 61 days or more to arrival, there is a $99 fee to cancel ($50 cancellation fee, and the $49 non-refundable booking fee) with remaining deposits refunded.
  • 60 days or less to arrival, only the cleaning fee and damage insurance is refundable. We will do our best to rebook the property and if we do, you will receive a prorated refund based on the amount we were able to re-rent the property for less a 20% fee.
  • To protect against cancelations caused by certain unforeseen events, such as illness, we recommend that Guests purchase travel insurance to ensure refund of deposits paid.

These Cancellation Terms are for a direct booking with Urelax Vacation Rentals. If you made your reservation through a third party platform such as Homeaway, VRBO, Tripadvisor, AirBNB,, or similar your reservation is subject to the cancellation terms provided in your rental agreement at time of booking.